Anger Management in the Health Care Workplace Essay

Health professionals carry out stressful activities on a daily basis. Nurses, doctors, and health workers’ environments involve a multitude of tasks, all to be done with amidst the stress of time, communicating with patients, and dealing with life and death situations. Besides individuals, health care work involves effectively integrating with the health organization, community expectations and government support. Breakdown of these systems is part of the health care work and is better to be viewed in a positive light. â€Å"A commentary suggests that conflict is a natural part of the human experience, especially in organizations. The intent of collaboration should not be agreement, but the ability for everyone to express their opinions no matter how disagreeable those opinions may seem. When people feel free to disagree, more ideas are put on the table, which can lead to more discoveries and to quantum leaps in improvement and innovation.† (Caudron, 1999) However, it is imperative to approach conflict management between health professionals using professional tools. The usual response of people under stress while reacting to opponents can be described in four responses. Angered people attack their adversaries by lashing out at them in the aim of either hurting the other party or protecting their interests. Some persons just merely avoid the conflict and start to ignore the other party. â€Å"Modern team-building experts say that the avoidance of conflict is the surest way to non-functional teams.† (Beck, 1998)   Sometimes, there is softening where conflicting parties pretend that everything is ok when its really not. And the last reaction to conflict is resolution where parties are able to resolve the conflict and find a point of unity once again. Health care professionals do not work as a single unit. High levels of teamwork are required in carrying out health care effectively and efficiently. Effective communication will help health professionals cope up with conflicts brought about by stress in the workplace. â€Å"Whether a manager is motivating the staff to increase sales or leading a team through a problem-solving process, effective communication is critical. Supportive language fosters a positive working climate, while negative or evaluative language can cause conflict and defensiveness.† (Aubrey, 1992) Different kinds of conflicts can be found in the workplace. â€Å"Task-oriented conflicts focus on the process the team will use to achieve its goals or its mission. People-oriented conflicts arise out of personality conflicts, struggles for leadership, and just plain rudeness by one member to another.† (Anonymous, 1996) But all conflicts can be resolved in due time with openness and processes to guide the management of conflict. One of these conflict management theories is elaborated by Montebello. Describing the conflict is the first step to resolving it. This step is a sure constructive way in getting all the parties’ help and goal to resolve the conflict. Describing the conflict makes the chaos stop. Conflicts found in health care are usually ridden with lots of emotions that conflicting parties need to take a different point of view first and get out of the situation in order to become more objective of the situation at hand. Once the conflict is described, exploring possible causes is the next process. The listening component is important in this level because parties need to hear out each other’s perspectives and hopefully try to understand the other party’s position. Health workers are good listeners and they will be integral to this part of conflict resolution. When the parties go to the stage where they start to give possible solutions, they get into the negotiating phase. Negotiation must be approached in a positive way. Through negotiation, everyone’s ideas are articulated and either supported or rejected by the parties. This process is crucial because when solutions do not pass through negotiations, they are more likely to fail and therefore the last step, which is to take action, will not be done in committed manner. Taking action leads to the actual solving of the conflict. Health care professionals will be able to work efficiently once more with regular conflict management. Conflict management is like oil to a machine. References: Anonymous. 1996.  How to cope with conflicts within the team. Getting Results †¦ for the Hands – On Manager:   C.  Saranac Lake:  Apr 1996.Vol.  41,  Iss.  4;  Ã‚  pg.  1,  1  pgs Aubrey, Charles A II,  Felkins, Patricia K.  Incentive.  1992. Team talk: How language and listening improve teamwork New York:  Dec 1992.Vol.  166,  Iss.  12;  Ã‚  pg.  51,  4  pgs Beck, Joe. 1998.  The failure to confront   Occupational Health & Safety.  Waco:  Jul 1998.Vol.  67,  Iss.  7;  Ã‚  pg.  20,  3  pgs Caudron, Shari. 1999.  Productive conflict has value   Workforce.  Costa Mesa:  Feb 1999.Vol.  78,  Iss.  2;  Ã‚  pg.  25,  3  pgs

Public sector finance and control Assignment Example | Topics and Well Written Essays - 1250 words

Public sector finance and control - Assignment Example Restricting further council tax band D charge will prompt grant from the national government. A large government grant would be vital in funding most of the services thus reduce the pressure on the local authorities and the tax payers to collect much tax to fund the services. Careful valuation should be done on the properties to ensure that they are in their right band value. There are some instances that properties may be in Band C while their real values correspond with that of Band D. This will be vital in enhancing the efficiency of tax collection on the properties. Discretionary reductions of council on property should be eradicated in order to increase the tax base. Another issue is through the issuance of local government bond to get more finances to fund the services (Burnham & Horton,2013). In United Kingdom, taxation entails payment to the two levels of the government, the local government and the central government. The revenue of central government primarily comes from the contribution of national insurance, fuel duty, corporation tax, value added tax, and income tax. Revenue for local government primarily comes from council tax, grants from central government funds, business rates, and other fees and charges. Taxes are calculated in the tax year which in mostly cases begins on late march or early April and ends on late march or early of the subsequent year (Polito,2010). The personal taxes entail income tax, inheritance tax and council tax. Income tax is the government’s largest source of revenue and makes 30% of the total revenue. Individual Income that is above the personal allowance is taxed basing on a number of bands that entail basic rate, higher rate and additional rate. Inheritance tax is charges on the transfer of property or property value that entails transfer of certain types of trust, gifts offered within a period of seven years upon the death of a property

Advertising Research Essay Example | Topics and Well Written Essays - 750 words

Advertising Research - Essay Example The different academic disciplines help in understanding these differences among the consumers. In this paper, three academic disciplines and their role in advertising research would be discussed. Psychology, perhaps, has the greatest role to play in Advertising research. The main purpose of advertising is to attract the customer and increase awareness of the brand through advertisement. In order to attract the customer, advertisers needs to understand the minds of the consumer. Consumers, nowadays, have placed a barrier around themselves and they have a cynic attitude towards advertising (Nyilasy and Reid, 2009). However, this has not changed anything. Advertisers still use advertising to reach and the customer. Many of the ads that consumers are exposed to make no impact on the product sales but sometimes an ad connects with the consumers and product sales increase directly as a result of the advertisement. An advertising connects with the consumer when it understands the consumer. Thus, understanding the consumer is vital. Psychology helps in understanding the consumer and it plays the role of effectively targeting the right consumer. Often research on a certain topic helps understand the consumer better and this then helps in improving advertising in the future. For instance, an apparel store can conduct a research on the impact on sales after using celebrity branding. This would help the advertisers to understand whether celebrity branding does impact the sales of the product. If it does, the store can use celebrity branding often to improve their sales. Thus psychology helps in advertising research by answering the simple question: Why do consumers behave the way they do? This is then used to make advertising more effective (Reijmersdal, Neijens, and Smit, 2009). Sociology is the study of human behavior within the society. Humans like to consider themselves as part of a group or a community and in order to understand a person, it is important to

Is there a relationship between age and gender with PTSD symptoms Research Paper

Is there a relationship between age and gender with PTSD symptoms - Research Paper Example Approximately more than two thirds of people within the general population may experience an axiological event of trauma within their lives with up to a fifth of persons living in the United States experiencing such an event in any year (Sandro, Arijit, & David, 2005). These events range from rape, motor vehicle accident, physical assault, and natural disasters. Events such as motor vehicle accidents, floods, terrorist attacks are traumatic events which many persons experience within their life and have the potential of precipitating into a wide array of physical and mental health disorders. For instance in a survey carried out united States residents, thirteen percent reported a lifetime exposure to human generated or natural disasters (Davidson, Hughes, & Blazer, 1991). PTSD is one of the most commonly studied and to a great extent, the most pleonastic and debilitating psychological disorder culminating from traumatic events. This has increased interest and attracted attention of p sychiatrists, psychologists, and interested researchers alike and is rapidly taking center stage when it comes to psychological disorders in the medical world. It is the sole intention of this paper to demonstrate how age and gender of persons relates to the occurrence of PTSD symptoms. It will focus on the difference in severity of PTSD symptoms in terms of gender and age. The study will target adult male and female persons ranging from thirty to sixty years and children ranging from six to twelve years. Another group will be included ranging from fifteen to twenty nine years composed of both male and female persons. Literature Review This study has been limited to research studies that were conducted between 1990 and 2008. Within this period there has been research events conducted as relates to PTSD but a profound absence of work that underscores the relationship between the severity of PTSD and the age and gender of persons. Therefore the bulk of the research seeks to investigat e this particular issue and give critical information contributing to the known facts as relates to PTSD. I have singled out pre-existing literature that contains critical information that is of great importance to this research event. One such article is the epidemiology of post-traumatic stress disorder after disasters (Sandro, Arijit, & Vlahov, 2005). It gives reliable epidemiological information that relates to PTSD symptoms and sets stage for a more conclusive and a much wider research effort to develop statistics of PTSD severity symptoms with relation to not only disaster but many other etiologies of PTSD. Although specific traumas have their effects well documented and established, many persons both in research and clinical settings have experienced more than a single traumatic event in their lives (Breslau, Chilcoat, Kessler, & Lucia, 1999). Of these persons, some report symptoms of PTSD that indicate the combined effects of two or more of these traumatic experiences as opp osed to mainly their latest trauma or the severest from of trauma they have been exposed to. There is an increasing amount of literature suggesting that the severity of a persons PTSD symptoms can be predicted by the lifetime number of traumas that an individual has experienced (Norris, 1992). These studies and cumulative trauma literature fail to give significant information

Management Essay Example | Topics and Well Written Essays - 1500 words - 24

Management - Essay Example odel, which has since long dominated the people management strategies adopted by managers in workplaces to constantly keep their employees motivated in order to derive better performances. However, during the past couple of years organizational management has undergone significant transformation in the manner in which it seeks to motivate its employees. The traditional methods of offering extrinsic rewards or economic benefits to the employees in order to keep them motivated and garner higher productivity and hence revenues, has become obsolete ever since the introduction of the concept of intrinsic motivation, which is required in today’s workplace. One of the most commonly discussed economic ideologies is the fact that it emphasizes on the aspect of personal economic gain as a key motivating factor within an organizational environment. Various eminent theorists and authors such as Ed Schein, Abe Maslow and the likes have stated that employees have a higher-order personal needs which govern their behavior. There is a wide amount of literature which claims economic rewards as a key motivator however the evidence on higher employee productivity on account of intrinsic rewards has been mounting in the past couple of decades (Thomas, 20022). Extrinsic benefits or rewards commonly include monetary compensation as a primary tool of enhancing employee performance. However, despite its widespread acceptance, especially among the managers who view it as a most effective means of improving worker productivity, this method has attracted severe criticisms recently. A significant proportion of these criticisms are mainly on account of wide spread research, which offers empirical evidence regarding the failure of extrinsic motivation to ensure and sustain, long term organizational performance (Perry et al. 20093; Ingraham 19934; Kellough and Lu 19935; Milkovich and Wigdor 19916). Furthemore, it has also been observed in past researches that debates concerning employee

Genral planning (related to the city that you choosed) Essay

Genral planning (related to the city that you choosed) - Essay Example This paper focuses on land use planning as an important element in the general planning of the city of Los Angeles. With a population of nearly 3.8 million people as per the 2010 census, Los Angeles city is currently the most populous city in California. The city is known all over the world as a center of entertainment, culture, trade and technology. As home to the Hollywood entertainment industry, Los Angeles is also home to many of the world’s celebrities. The general plan of Los Angeles was primarily designed to be a strategy of the future growth of the city using the population forecasts as the basis of planning. Consequently all the elements of a city’s general planning are intended to accommodate the future populations in a way that enhances environmental conservation. Just like many other cities around the world, demographic and spatial changes such as transport congestion are proving to be the major challenges facing sustainable land use in the city of Los Angeles and its environment (Davis, 23). As a result, land use planning in Los Angeles has been largely based on the principles of sustainability in an attempt to mitigate both the present and future challenges regarding the dynamics of urban land use. Additionally land use planning in the city of Los Angeles is also designed to promote the growth and development of both the residential neighborhoods and commercial districts of the city with regard to the future growth in population. The general planning of the city of Los Angeles has designated specific locations to be used for particular new land uses. The land use in these locations is determined by the respective community plans. A number of land use categories in the city of Los Angeles are in the areas that were originally designated for industrial, commercial and residential uses. It is however worth noting that the

The Cause of Drug Abuse Essay Example | Topics and Well Written Essays - 1000 words - 1

The Cause of Drug Abuse - Essay Example Additionally, it is possible to treat drug addiction and enable people to go back to their normal lives. Drug addiction can be considered as a chronic disease that causes obsessive behavior in spite of the negative consequences to the individual and those around them. It leads to changes in the structure and functioning of the brain (Allen 67). Many individuals indulge in drug abuse voluntarily at first, and lose self control overtime, thus negatively influencing their lifestyle. Some root causes of drug abuse include curiosity, exposure to drug addiction from media and friends, genetic predisposition to addiction, lack of self-esteem and depression. According to a famous saying, â€Å"curiosity killed the cat.† This is true in the case of drug abuse (Lowinson 48). People addicted to drugs are curious about its effect on them. They think that drugs can be so much fun. With it, they can be someone else because they can do things they cannot do when they are not under the influence of drugs. The media serves as one of the most influential factors to the way people behave nowadays. According to Castillo (48), the media portrays drug abuse as similar to being cool. For instance, pop artists who have the most number of fans are those who look or were reported to be drug users (e.g., Britney Spears, Miley Cyrus, Rihanna, etc. Conversely, there are a few people who can serve as role models in the contemporary society. Peer pressure is also among the leading causes of drug abuse in the contemporary society (Lowinson 48). This is especially true for young people who use drugs to feel cool, fit in a certain group and impress their friends. For example, if one’s friends smoke marijuana or engage in alcoholism, there is a big chance that the person will take part in similar behavior just to be accepted. Peer pressure is the urge to do what one’s friends are doing is very common among teenagers who are desperate to impress their friends and be accepted in a